EBONY R. EXTRA

Dynamic Instructional Designer with a wealth of experience harnessing instructional design tools such as Learning Management Systems (LMSs), Articulate, and Camtasia to create engaging and impactful learning experiences. Adept at collaborating directly with clients, ensuring their unique needs are met through tailored solutions that drive results. Extensive background in training content and asset management, adeptly organizing resources to optimize learning outcomes. Proficient in performing instructional design on new and updated training course materials, adeptly transitioning them to virtual delivery platforms. Demonstrated success in developing learning solutions within highly regulated industries, navigating complexities while maintaining compliance standards. Known for customizing training offerings to provide exceptional support to customers, fostering long-term relationships built on trust and satisfaction.

Master of Education Candidate; Learning Design and Technology

Major Concentration: Instructional Design & Development   

Accomplishment: 4.0 GPA                                                                               

                        University of Georgia

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Bachelor of Arts; Behavioral and Community Sciences

Major Concentration: Communication Sciences and Disorders                                                                              University of South Florida   

Instructional Design: 

•    Innovative learning experience creation that is configured to scale with the use of learning design models ADDIE, SAM, etc.
•    Lead needs analysis process ensuring deliverables are scoped, researched and designed thoroughly.
•    Familiar with instructor-led, eLearning, micro-learning, script writing/editing, outlines, storyboards, video production and editing
•    Experience launching and coordinating rollout of multiple concurrent courses to a variety of stakeholders.
 

Project Management & Consultation Skills:  

• Successfully influences stakeholders within a complex business environment

•    Manages multiple projects and activities across multiple concurrent workstreams successfully
•    Teamwork and collaboration: align team members and stakeholders on project-based initiatives.

Technology: iMovie, Articulate 360 and RISE, Camtasia 9, Audacity, Adobe Suite, Learning Management Systems, Project Management systems, Microsoft Suite, Google Suite, Video Production, Government Project Management and Payments software knowledge

Essential: Dynamic communication skills, growth mind-set, innovative, self-starter, storyteller, efficient, leadership, tech-savvy, excellent critical reasoning and writing skills, customer service, organized, high emotional intelligence

• Created, implemented virtual learning experience content to increase clientele understanding of employee's health & safety rights in the workplace by 20% proficiency.

• Designed job aids to introduce and upskill NYC Dept. of Homeless Services' Housing Specialists on a new Housing Subsidy application and lease payments software called CurRent.

  • Through instructor-led training and small-group activities, the CurRent system number of successful housing subsidy application completions and approvals increased by 10%.

• Developed a training module that included job aid resources as well as online educational platforms to elicit performance data. Student workers displayed a 25% increase in identifying the purpose of FERPA and administerial Customer Service skills.

RFCUNY - Contracted Consultant and Sr. Instructional Designer with NYC Dept. of Social Services

Gwinnett County Public Schools - Speech Therapist Assistant