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eLearnings
Workplace Violence Prevention eLearning
Project Overview
​​Project Description:
The Department of Health & Safety was facing a monumental challenge: training over 1,000 staff members on critical compliance topics, including Workplace Violence Prevention, within a single year to meet state requirements.
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With the clock ticking, I stepped in and began meeting regularly with subject matter experts to gather resources, understand the materials, and gain insights into the diverse work environments of the staff. Following a thorough needs analysis, stakeholders agreed that an eLearning mode of delivery was the best approach.
Armed with an 80-slide PowerPoint deck and three official health and safety policies, my team and I set to work. I transformed this wealth of information into an engaging and effective eLearning module. Our efforts paid off, with the training consistently achieving over 75% learning gains each year, turning a daunting task into a resounding success.
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Audience: Housing specialists, maintenance workers, client managers, application processors, IT staff, executive level employees, medical staff, security staff, and more.
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My Responsibilities: Lead Instructional Designer & Consultant, Project Manager, Script Writer, Curriculum Developer, eLearning development, animated video developer & editor, SME Workgroup Facilitator, AI audio editor.
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Tools Used: Articulate Storyline, Vyond, Natural Readers for Audio, Microsoft Word for design docs, Microsoft PowerPoint for Storyboarding, SmartSheet for project milestones
VA Grant Per Diem (GPD) Invoice Processes eLearning
Project Overview
Project Description: The client, a local government agency, expressed a critical need to train their back-office staff about proper invoicing and funding practices. They were at high risk of an audit due to incorrect appropriation of funds and incorrect allocation methodology usage. I applied needs analysis strategies to learn that the back-office staff did not have a good understanding of how to allocate the Veteran's Affairs funding versus the local government's funding. The learners also expressed that they had difficulty recalling where to access the resources developed by agency to support their invoicing process.
While the location of the learners was central, the client expressed that they could not afford to pull the learners away from their daily duties for a traditional, hours-long training. They also expressed that the product was needed in a short amount of time. So, I turned to Articulate Rise for a rapid-development process. I was happy to report a 30% learning gain once learners completed this training cycle. Additionally, I created a desk guide that learners may download and leverage when it comes time to complete their budgeting responsibilities.
Audience: Seasoned and New Budget Analysts, Accountants, Program Analysts and Program Administrators, Legal Analysts
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My responsibilities: Sr. Instructional Designer, eLearning Development, Researcher, Instructional Designer Stakeholder, SME Manager, Learning & Development Consultant
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Tools Used: Articulate Rise, Microsoft Word for handouts, Canva for graphics/multimedia, Freepik.com, Vyond for animation and videos
Allocation Methodology eLearning
Project Overview
Project Description:
In the heart of New York City, a local government agency was entangled in a web of chronic budgeting and funding allocation errors. They turned to us for a solution. After a detailed needs analysis, I proposed an innovative, immersive training program.
This program would allow staff to practice calculating funding allocations using the correct methodology, but given the scattered nature of the budget and finance teams across the boroughs, an eLearning module was the ideal format.
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Collaborating closely with my direct report, we designed and developed a comprehensive module that explained the allocation methodology calculation and invoice creation process. We included realistic practice scenarios and methods to gather learning gains data. As the module rolled out, the staff began mastering the calculations, and the persistent errors started to disappear, turning a complex challenge into a success story.
Audience: Seasoned and New Budget Analysts, Accountants, Program Analysts and Program Administrators
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My responsibilities: Sr. Instructional Designer/Supervisor, eLearning Development, Animated Video Development, Facilitate Research, Instructional Designer Stakeholder, SME Management Consultation
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Tools Used: Articulate Storyline, Vyond, Natural Readers for Audio, Microsoft Word for design docs, Microsoft PowerPoint for storyboarding
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